Return Policy

Refunds are accepted within 14 days of delivery and exchanges are accepted within 30 days of delivery.

Sale/Clearance items can only be returned for an exchange or store credit.

All items must be unworn, unwashed, and undamaged with the tags attached to be accepted.

Only one return request can be submitted per order. If you are unable to submit your request contact our support team directly for help: fireicefootwear.wv@veinternational.org

Once your return is received, allow up to 5 business days for it to be processed